Complimentary delivery across Kuwait on orders over 25 KWDNew arrivals dropped weeklyEasy 14-day returnsGCC shipping in 3 to 5 daysComplimentary delivery across Kuwait on orders over 25 KWDNew arrivals dropped weeklyEasy 14-day returnsGCC shipping in 3 to 5 days

Delivery & returns

Shipping & returns

Fast Kuwait delivery, GCC shipping, and a straightforward 14-day returns policy on eligible full-price items.

Kuwait delivery

Complimentary standard delivery on orders over 25 KWD. Orders placed before 2:00 pm Sunday–Thursday dispatch the same business day.

Standard: 1–2 business days
Express: Next business day (selected areas)
Tracking: SMS + email when shipped

GCC & international

We ship across the Gulf and selected international destinations. Delivery windows are estimates — customs processing may add time outside Kuwait.

GCC: 3–5 business days
International: 5–10 business days
Duties: Shown at checkout where applicable

Returns & exchanges

We want you to love your purchase. If something is not right, you may return eligible full-price items within 14 days of delivery.

Items must be unworn, unwashed, with original tags and packaging.
Intimate apparel, swimwear, and final-sale items are non-returnable unless faulty.
Exchanges subject to availability — contact us to arrange.
Refunds processed to the original payment method after inspection.
Free return collection available in Kuwait for eligible orders.

Packaging

Every order is wrapped in matte tissue, finished with a grosgrain ribbon, and sealed in our signature box. Gift messages are printed on a thank-you card inside.

Contact client care